Question 1

What exactly do I get?

Accepted Answer

One finished 9:16 vertical video, edited by a person from the footage you send, matching the brief you filled in. You download the file and publish it yourself.

Question 2

Is any of this AI-generated?

Accepted Answer

No. The creative decisions are made by human editors. Nothing is generated from a prompt and nothing is auto-assembled from a template. That is the entire point of AdRescue.

Question 3

Who are the editors?

Accepted Answer

Independent vertical-video specialists who are screened before they receive customer work. They are matched to your project based on the skills your brief calls for and their current capacity.

Question 4

Why not just hire a freelancer directly?

Accepted Answer

You can. AdRescue is for customers who do not want to source an editor, translate the brief, manage files, inspect the finished work or arrange backup if a project needs intervention. You buy one managed vertical-ad project; AdRescue coordinates the people and quality review behind it.

Question 5

What is managed quality review?

Accepted Answer

A reviewer who did not make the edit watches it against your brief before delivery: format, captions, audio, brand details, and whether the ad communicates what you asked for. Anything off goes back to the editor first.

Question 6

What footage should I send?

Accepted Answer

Vertical clips shot on a recent phone, steady and well lit. Send more than you think you need and hold each shot a little longer than feels natural. The brief walks you through what to capture.

Question 7

Is there a guide for shooting the footage?

Accepted Answer

Yes, and it is free. The AdRescue Guide to Better Video Ads is a short PDF on how to properly shoot video on your phone — framing, lighting, sound, and the shots that actually cut well. Download it below, or from the bar at the top of any page; you just need a free account.

Question 8

Can you use landscape footage?

Accepted Answer

We can work with it, but a vertical frame will always crop it. If you can reshoot the key moments vertically, the ad will be stronger.

Question 9

Do I need a script?

Accepted Answer

No. The brief asks for your offer, your customer, your tone and your call to action. That is enough for an editor to build a coherent ad.

Question 10

Who is responsible for rights and permissions?

Accepted Answer

You are. When you submit a brief you confirm you have the rights to the footage, the people who appear in it, any music you supply, and your branding.

Question 11

How many revisions are included?

Accepted Answer

One round in every package. You leave timecoded notes, the editor works through them, and the revised cut goes back through quality review before it returns to you. Extra rounds are available as an add-on.

Question 12

How fast is turnaround?

Accepted Answer

Typical turnaround is listed on each package and starts once your brief and footage are complete. Same-day rush is capacity dependent and confirmed by our team before it is accepted.

Question 13

Who owns the finished ad?

Accepted Answer

You do. The delivered file is yours to use however you like. AdRescue keeps a non-exclusive right to show the finished ad in our own portfolio, case studies and reels alongside your business name. Your raw footage and brief stay private, and you can opt out of showcase use by emailing hello@getadrescue.com.

Question 14

Is there a subscription?

Accepted Answer

No. Every project is a one-time price. You order again when you have footage for another ad.

Question 15

Will this get me leads or sales?

Accepted Answer

We will not claim that. AdRescue is responsible for the craft of the edit and the format of the deliverable. Results depend on your offer, your targeting, your budget and your market — variables we do not control.

Question 16

Will my ad be approved by the platforms?

Accepted Answer

Approval decisions belong to the platforms alone. We build the file to standard vertical specifications, but we cannot guarantee any platform's moderation outcome.

Question 17

Do you run or publish the ads?

Accepted Answer

No. AdRescue does not connect to your ad accounts, does not post on your behalf, and does not manage spend. You publish the delivered file yourself.

Straight answers,
no hedging.

The service

Footage and briefs

Revisions, delivery and money

What we do not promise

Still deciding?

Straight answers,no hedging.